Terms of Service

Last Updated: June 2026

Welcome to WashiNest.

These Terms of Service govern your access to and use of the WashiNest website, products, services, content, and related features. By accessing our website or purchasing products from us, you agree to be bound by these Terms of Service.

Please read these Terms carefully before using our website.

Overview

Throughout this website, the terms "we," "us," "our," and "WashiNest" refer to WashiNest.store.

The terms "you," "customer," and "user" refer to any individual accessing our website, browsing our content, creating an account, or purchasing products.

By using this website, you confirm that you have read, understood, and agreed to these Terms of Service.

If you do not agree with any portion of these Terms, please discontinue use of our website immediately.

Eligibility

By using this website, you represent and warrant that:

You are at least the age of majority in your jurisdiction.

You have the legal capacity to enter into binding agreements.

You will provide accurate and complete information.

You will use our website only for lawful purposes.

You will not violate any applicable laws or regulations.

Online Store Terms

You may not use our products for any unlawful or unauthorized purpose.

You agree not to:

Transmit malware, viruses, or harmful code.

Attempt unauthorized access to our systems.

Interfere with website security.

Use automated tools to scrape or copy content.

Engage in fraudulent transactions.

Impersonate another person or entity.

Any violation may result in immediate termination of access.

Products and Services

WashiNest specializes in decorative stationery products including:

Washi tape

PET tape

Journal supplies

Scrapbooking accessories

Decorative stickers

Creative crafting materials

We reserve the right to modify, discontinue, or replace products without prior notice.

Product availability may vary by location and inventory levels.

Product Descriptions

We strive to present products accurately.

However, we do not guarantee that:

Product descriptions are completely error-free.

Colors displayed on screens perfectly match actual products.

Images precisely represent scale or dimensions.

Packaging will always appear identical.

Minor variations may occur due to manufacturing updates, photography conditions, monitor settings, or supplier improvements.

Pricing

All prices displayed on our website are subject to change without notice.

We reserve the right to:

Modify pricing

Correct pricing errors

Update promotional offers

Adjust discounts

Cancel incorrectly priced orders

In the event of a pricing error, we may cancel affected orders and provide a full refund.

Payment Terms

Payment must be received before order processing begins.

Accepted payment methods may include:

Major credit cards

Debit cards

Digital wallets

Shopify-supported payment methods

Other approved payment providers

By submitting payment information, you confirm that you are authorized to use the selected payment method.

Order Acceptance

Submission of an order does not guarantee acceptance.

We reserve the right to:

Reject orders

Limit quantities

Cancel transactions

Request additional verification

Refuse service to any customer

Reasons may include:

Fraud prevention

Inventory limitations

Payment concerns

Shipping restrictions

Violation of these Terms

Order Cancellation

Customers may request cancellation before fulfillment begins.

Once an order enters processing, packaging, or shipping stages, cancellation may not be possible.

Approved cancellations will receive refunds according to our refund policy.

Shipping

Shipping times provided on the website are estimates only.

While we strive to deliver within expected timeframes, delays may occur due to:

Weather conditions

Carrier disruptions

Customs inspections

Public holidays

Peak seasonal demand

Government restrictions

Unexpected operational events

WashiNest is not responsible for delays beyond our reasonable control.

International Orders

Customers ordering internationally are responsible for complying with local laws and regulations.

Import duties, customs fees, taxes, or government charges may apply depending on destination country requirements.

These charges are determined by local authorities and are not controlled by WashiNest.

Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

By making a purchase, you acknowledge that return requests will be reviewed according to that policy.

Customers should review the Return & Refund Policy before placing orders.

Intellectual Property

All website content is owned by or licensed to WashiNest.

Protected content includes:

Logos

Graphics

Photography

Product descriptions

Website design

Brand elements

Written content

Marketing materials

Icons

Visual assets

No content may be copied, reproduced, distributed, modified, or reused without written permission.

User Content

If you submit:

Reviews

Comments

Suggestions

Feedback

Photos

Ideas

Testimonials

Creative content

You grant WashiNest a non-exclusive, royalty-free, worldwide license to use, display, publish, reproduce, and distribute such content for business purposes.

You remain responsible for content you submit.

Accuracy of Information

Information on our website is provided for general informational purposes.

We make reasonable efforts to maintain accuracy but do not guarantee:

Completeness

Reliability

Availability

Timeliness

Suitability

Customers should independently evaluate information before relying upon it.

Third-Party Services

Our website may contain links to third-party websites, services, applications, or resources.

We are not responsible for:

Third-party content

Privacy practices

Products sold elsewhere

External policies

Third-party transactions

Accessing third-party websites is done at your own risk.

Prohibited Activities

Users may not:

Engage in unlawful conduct

Harass other users

Spread harmful software

Circumvent security measures

Upload malicious content

Violate intellectual property rights

Use false identities

Attempt unauthorized access

Interfere with website functionality

Perform activities that disrupt our operations

Violations may result in suspension or permanent termination.

Disclaimer of Warranties

Our website and products are provided on an "as is" and "as available" basis.

To the fullest extent permitted by law, WashiNest disclaims all warranties, including:

Merchantability

Fitness for a particular purpose

Non-infringement

Availability

Accuracy

Reliability

We do not guarantee uninterrupted operation of the website.

Limitation of Liability

To the maximum extent permitted by applicable law, WashiNest shall not be liable for:

Indirect damages

Consequential damages

Incidental damages

Special damages

Lost profits

Lost opportunities

Business interruption

Loss of data

Loss of goodwill

Our total liability shall not exceed the amount paid by the customer for the applicable order.

Indemnification

You agree to defend, indemnify, and hold harmless WashiNest, its affiliates, officers, employees, contractors, and partners from any claims arising from:

Your use of the website

Violation of these Terms

Violation of applicable laws

Violation of third-party rights

Misuse of products or services

Force Majeure

WashiNest shall not be liable for delays or failures resulting from events beyond our reasonable control, including:

Natural disasters

War

Terrorism

Government actions

Pandemics

Labor disputes

Transportation disruptions

Communication failures

Power outages

Supply chain interruptions

Severability

If any provision of these Terms is determined to be unenforceable, the remaining provisions shall continue in full force and effect.

Entire Agreement

These Terms of Service, together with our policies and website notices, constitute the entire agreement between you and WashiNest regarding website use and purchases.

Governing Law

These Terms shall be governed by and interpreted in accordance with the laws applicable in British Columbia, Canada, without regard to conflict of law principles.

Changes to Terms

We reserve the right to update, modify, or replace these Terms of Service at any time.

Changes become effective immediately upon posting.

Continued use of the website constitutes acceptance of updated Terms.

Contact Information

WashiNest

2721 Lakeview Rd

West Kelowna, BC

Canada

Phone: 1 (250) 470-4003

Email: support@WashiNest.store

We appreciate your trust in WashiNest and look forward to supporting your creative journey through beautiful stationery and journaling supplies.